Members having issues with redeeming a reward

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Make sure that your Wi-Fi is connected! Members must have a verified Goody Card account and enough points to redeem each reward; this can be confirmed if the reward appears highlighted after they check in with Goody.

What is a verified Goody Account? 

A verified Goody account, means that the Goody email address the account is linked to, has been email verified. 

Why we ask for email verification? 

If a user is not email verified, then it poses a risk if the card is lost. We request the user is email verified, so we have an accurate account of which email has redeemed a reward.