If you have forgotten your password, click on the link "Forgotten Your Password" on the login page. If you have not received the email to reset your password (don't forget to check your Spam inbox!), send us an email to firstname.lastname@example.org.
You can reset your password here; https://member.goodycard.co.nz/account/forgotten
You will need access to your username, which should be your email you registered with. If you've forgotten your username, you will need to contact us.