Lightspeed Kounta POS

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The Lightspeed Kounta POS Integration - How does it work, and how do I set it up?

Wednesday 27 January 2021

The Lightspeed Kounta POS integration enables you to easily connect your Lightspeed Kounta POS account to your Goody Loyalty Program. 

Now, you can process your Goody loyalty transactions at speed and directly from the POS. Points are calculated automatically based on the transaction amount and display rewards and offers customers are eligible to redeem. This uses the standard Lightspeed Kounta POS Loyalty workflow. 

Things to know before you begin:

  • Customers will need an active Lightspeed Kounta POS account.
  • Customers can either operate Goody loyalty directly from Lightspeed Kounta POS or download the free Goody tablet apps, which sync directly to Lightspeed Kounta POS.

Benefits of using tablet apps:

  • Customer-facing
  • Syncs directly to Lightspeed Kounta POS
  • Quickly sorts customers
  • Increases sign-ups by over 500%
  • Customisable branding

Overview of the integration:

  • Search customers in your Goody database
  • Display eligible customer rewards and coupon offers 
  • Redeem rewards and coupon offers
  • Automatically calculate loyalty points base on the total transaction amount. 

How do I set this up?

Within the Goody software, you will need to activate your Lightspeed Kounta POS integration.

Here are the steps:

1. Within Goody, go to Settings > Store Settings > Manage Profile.

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2. Go to apps > Lightspeed Kounta POS and activate the integration. Click ‘Manage’ after integration has been activated.

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3. Click ‘Authorize Goody Card’. You’ll be taken to your Lightspeed Kounta POS Back Office login.

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4. Log in using your Admin Lightspeed Kounta POS credentials and click 'Grant Access' to Goody.

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5. Map/Link each of your Lightspeed Kounta POS Stores with the relevant Store listed in Goody.

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 6. Click save changes. You Goody stores will now be integrated with the Lightspeed Kounta POS stores you’ve set up.

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What’s next?

If you’d like to increase your member sign-ups and operate a check-in system for your loyalty programme members, we encourage all Lightspeed Kounta POS users to download our free customer-facing app.

Learn more about Goody Enroll and how it works with your Lightspeed Kounta POS stores.

How do I use the Lightspeed Kounta POS integration? 

Now that your Goody store is connected to your Lightspeed Kounta POS store, you can look up Goody customers within Lightspeed Kounta POS. This will allow you to add them to the transaction to accumulate loyalty points. Here are the steps: 

  1. Add products to the order
  2. Tap 'customer' 
  3. Search your Goody loyalty member by typing in their email, name or their Goody loyalty card number and press the 'Goody' button. 
  4. Assign the customer to the transaction to redeem available rewards. You will need to redeem the reward as a final step, once all items have been added. More than one reward can be redeemed per order. 
  5. By completing the order, the reward redemption will be processed, and points will either be deducted if redeeming a reward, or applied if earning points for the transaction.

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