Issuing a manual offer


Manual offers can be issues through the Merchant Centre by a staff member who has Administrator privileges.


Why might you need to add a manual voucher:

- If a customer has missed out on a promotion

- Remediation for negative feedback

- A bonus for certain customer


Step 1: Login to the Merchant Centre, click 'Customers', select the customer


Step 2: Click 'Actions', select 'Issue Offer'



Step 3: Select the offer you wish to issue, click 'Add'



That's it!