Issuing a manual offer

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Manual offers can be issues through the Merchant Centre by a staff member who has Administrator privileges.

 

Why might you need to add a manual voucher:

- If a customer has missed out on a promotion

- Remediation for negative feedback

- A bonus for certain customer

 

Step 1: Login to the Merchant Centre, click 'Customers', select the customer

 

Step 2: Click 'Actions', select 'Issue Offer'

 

 

Step 3: Select the offer you wish to issue, click 'Add'

 

 

That's it!