Issuing a manual offer
Manual offers can be issues through the Merchant Centre by a staff member who has Administrator privileges.
Why might you need to add a manual voucher:
- If a customer has missed out on a promotion
- Remediation for negative feedback
- A bonus for certain customer
Step 1: Login to the Merchant Centre, click 'Customers', select the customer
Step 2: Click 'Actions', select 'Issue Offer'
Step 3: Select the offer you wish to issue, click 'Add'