Why aren't I receiving offers/vouchers?
If you've noticed that you aren't receiving offers/vouchers that you had been in the past, this could be due to certain issues with the Spark Network.
Many xtra accounts have been affected, and unfortunately, there is not much we can do except request you to change to another email provider.
You can read more about this here: https://www.nzherald.co.nz/index.cfm?objectid=12124255&ref=twitter
Other reasons why you may not have received vouchers that your friends or family may have, is due to different customer life cycles.