Business support

My Business has Goody and I have questions about my account or tablet

• Getting Started

  • How to use Goody for Windows
  • Signing up new customers
  • What type of businesses can I use Goody at?
• Tablet & Connectivity

  • Connecting to WiFi
  • Switching on the tablet
  • Goody Tablet Overview
  • Disabling WiFi and joining a 4G Network
  • How to switch your Tablet WiFi off
  • Restarting the tablet
• Points

  • How do points work?
  • Setting up double/triple points
  • Adding extra points
  • Adding and Removing Points
• Staff Settings

  • Signing in to merchant centre
  • How to add/set up a staff card
• Offers & Rewards

  • How to add an offer
  • Neighbourly offers
• Campaigns

  • How to set up a Birthday Campaign
  • How to set up/create an announcement campaign
  • How to set up a Bring 'em back campaign
  • Email Styling with Markdown
• Marketing Automation

  • What is marketing automation?
  • How to set up an NPS campaign
  • What is an Activation Campaign and how do I set it up?
• Reports

  • Checking your customer redeems over a period
  • Dashboard Reporting
• CRM

  • How to export customers
• Integrations

  • How to set up your Neighbourly Integration
  • Website Sign Up
  • Mailchimp Integration
• General Questions

  • TeamViewer Support
  • Ordering more cards
  • Adjusting Scan Periods
  • Members having issues with redeeming a reward