Business support

My Business has Goody and I have questions about my account or tablet

• Getting Started

  • How to use Goody for Windows
  • Signing up new customers on the Goody Tablet
  • What type of businesses can I use Goody at?
• Tablet & Connectivity

  • Connecting to WiFi
  • Switching on the tablet
  • Goody Tablet Overview
  • Disabling WiFi and joining a 4G Network
  • Restarting the tablet
• Points

  • How do points work?
  • Setting up double/triple points
  • Adding and Removing Points - Single Tablet
  • Adding and Removing Points - Twin Tablet
• Staff Settings

  • Creating a new Staff Email
  • How to register a staff card to an existing email address
  • Signing in to merchant centre
• Offers & Rewards

  • How to add an offer
  • How to list a public offer
  • Neighbourly offers
• Campaigns

  • How to set up a Birthday Campaign
  • How to set up/create an Announcement Campaign
  • How to set up/create a Bring 'em back campaign - *Video Coming Soon!*
  • Birthday Campaign Templates
  • Email Styling with Markdown
• Marketing Automation

  • What is marketing automation?
  • At Risk, Lapsed and Lost Campaign Templates
  • Activation Campaign Templates
  • What is an Activation Campaign and how do I set it up? *Video Coming Soon!*
• Reports

  • Checking your customer redeems over a period
  • Dashboard Reporting
• CRM

  • How to Export Customer and Store Data
  • What is Net Promoter Score?
• Integrations

  • Kounta Integration
  • How to set up your Neighbourly Integration
  • Website Sign Up
  • Mailchimp Integration
• General Questions

  • Ezidebit Fees and manual payment charges
  • TeamViewer Support
  • Ordering more cards
  • Setting up scan restrictions
  • Members having issues with redeeming a reward