Member support

I am a Goody member with questions about my Goody account

• General

  • How does Goody work?
  • How do I become a Goody member?
  • Where can I use Goody?
  • How do I contact Goody?
  • I want to Unsubscribe from certain businesses
• Account Queries

  • I’ve changed my email address
  • I signed up with the wrong email address
  • How do I change my email or personal details?
  • Someone else has registered my account
  • Forgotten password
  • Add/delete card(s) from your account
• Card Queries

  • I lost my Goody card
  • How do I get a replacement card?
  • How do I register my Goody Card?
  • Verifying your card/account
  • Transferring points
  • How do i merge my goody cards?
• Points

  • How do I earn points?
  • Why aren’t my points showing on the app?
  • My points weren't added on my visit
  • How do I check my point balance
  • Can I use my points anywhere?
  • The tablet was offline and I couldn’t earn points?
• Offers

  • How much is deducted from my bill?
  • How do you redeem offers in the Goody app?
  • Universal Offer Fine Print
  • Why aren't I receiving offers/vouchers?
• Rewards

  • How do I redeem my reward?
  • Four Square Pahia Rewards Programme - Terms & Conditions
• Goody App

  • Where can I find the nearest Goody locations in the app?
  • How do I download the Goody app?
  • How can I store my other loyalty cards in the Goody App?
  • How do I logout of the Goody App?
  • Cannot download the app
  • I can't sign in to the app
• Competitions

  • Goody Card Competition Terms & Conditions